OUR
STORY

Randy Ray is co-owner and lead technician at Eastern Autowerks. He has acquired years of BMW experience in Tidewater's automotive service and repair industry. His reputation in Hampton Roads has established him as one of the most talented and trustworthy in the field. One of the qualities that sets Randy apart is his ability to build long-term relationships with his customers. Building rapport and trust allows Eastern Autowerks to fulfill our customers' needs. He has built a reputation for honesty, integrity, and professionalism.

Tracy Lamar-Ray is Randy's wife and co-owner of Eastern Autowerks.
She has worked along side Randy since opening Eastern Autowerks in
2005 to give Hampton Roads BMW drivers control and choice with
respect to their service needs. She believes that exceptional customer
service is the cornerstone of any business. It has been her goal to set
the gold standard in that area. That is the Eastern Autowerks commitment.

Eastern Autowerks' opened its doors with a commitment to providing
specialized, quality service and value.  Our certified technicians keep
current with industry standards, techniques and safety requirements.  
We regularly attend training seminars and conferences to enhance our
knowledge.  We consistently invest in the best tools and equipment
available to us and that is why we can call ourselves specialist.  These
things allow us to offer the most current products and services to our
customers at a great value.